Contacting Us if you have subscribed to one of our mini courses

Before you contact us, please review this list of frequently asked questions as there is a 95% chance that your question has already been answered here.

If your question has not been answered here, please feel free to Contact Us by Submitting a Support Ticket. Please be patient and allow us up to 3 days to respond.

1. I want to stop receiving any more emails from you. What do I do?
2. I am facing a problem with my dog and would like some help from one of your experts. Can you provide some free help to me?
3. My pet is no longer with us. How do I update this?
4. I can't find breeders for my new dog breed. Can you give me a list of breeders.
5. I am getting daily emails from Nancy. Please ensure that I am not charged or billed for whatever.
6. I only received 2 mini course e-mails from you, day 1 & day 5. How do I get the rest of the mails?

1. I want to stop receiving any more emails from you. What do I do?

Ans : Please click on the Unsubscribe link at the bottom of the email that you received from our end to unsubscribe. This will permanently remove your email id from our mailing list.

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2. I am facing a problem with my dog and would like some help from one of your experts. Can you provide some free help to me?

Ans : Unfortunately, because of the volume of emails that we receive, we cannot provide any personal answers to any specific questions that you may have about your dog. You can consider purchasing access to our membership site, after which we will be happy to provide such personal help to you.

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3. My pet is no longer with us. How do I update this?

Ans : We are very sorry to hear that.You can choose to decide when you no longer need further emails or newsletters from us. Simply click on the Unsubscribe link available below all our newsletters and emails from Nancy and that would stop all future mailings from us.

In case, you plan to adopt another dog later on, we are always there for you. You simply need to contact us to be added to our mailing list again.

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4. I can't find breeders for my new dog breed. Can you give me a list of breeders?

Ans : Sorry. We do not have such information. You can find out the right breeder for your dog from the AKC site (http://www.akc.org).

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5. I am getting daily emails from Nancy. Please ensure that I am not charged or billed for whatever.

Ans : Unless you fill up the order form with your credit card details, you will not be charged for anything.

The email newsletters you are getting every week are meant to help you with various aspects of dog ownership and also to keep you abreast of the latest product launches for the benefit of your pet. You can safely open the emails, follow the link to the Blog or our Product Reviews and learn more about training and taking care of your dog or puppy.

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If you have any issue which has not been answered in the above list of Frequently Asked Questions, please feel free to Contact Us by Submitting a Support Ticket. Please be patient and allow us up to 3 days to respond.