At TrainPetDog.com, we value you and your dogs. We want to make sure that you enjoy a delightful and rewarding shopping experience in our store.

Free Ground Shipping
Fast Shipping and Delivery
Delivery Rates and Times
Tracking Your Order

We offer Free Ground Shipping for orders sub-totalling $60 or more (excluding shipping fees). This offer excludes purchases of heavy items or materials requiring special handling.

In case any product is excluded from this offer, the information will be provided on the product display page.

This offer is valid only for orders shipped within the contiguous 48 U.S. states.

However, this offer may not be valid with any other discount or offer. Terms and conditions of this offer are subject to change at TrainPetDog.com's sole discretion.

FAST Shipping and Delivery!

Once your order is placed, you will receive a confirmation email with your order summary. Some orders may be subject to verification of payment information by phone or email.

Most orders are shipped within 2 business days. Your order is processed during these 2 days.

We ship only through UPS. We offer Ground Shipping, 2nd Day and Next Day shipping methods.

Standard ground shipping packages will arrive 8 days after shipment.

Next Day packages will arrive one full business day after shipment.

2nd Day packages will arrive two full business days after shipment.

Next Day, 2nd Day and UPS deliveries are made Monday through Friday.

Expedited shipping is available for most items shipping with the Continental United States. In the event that we are unable to expedite the shipping of your order, we will ship the order using the next fastest delivery option available. In these cases, we will process a refund between the two shipping methods.

You can Contact US if you have any question related to this.

Table on Shipping Rates

	Order Amount	Ground	2nd Day Air	Next Day Rates
0	9.99	11.99	22.99	46.99
10	19.99	11.99	27.99	51.99
20	29.99	11.99	33.99	56.99
30	39.99	12.99	34.99	60.99
40	49.99	14.99	44.99	65.99
50	59.99	16.99	49.99	69.99
60	74.99	Free Shipping	59.99	80.99
75	99.99	Free Shipping	73.99	94.99
100	124.99	Free Shipping	87.99	109.99
125	149.99	Free Shipping	102.99	124.99
150	174.99	Free Shipping	116.99	138.99
175	199.95	Free Shipping	131.99	153.99
200	224.99	Free Shipping	145.99	168.99
225	249.99	Free Shipping	160.99	182.99
250	274.99	Free Shipping	174.99	197.99
275	299.99	Free Shipping	199.99	211.99
300	349.49	Free Shipping	223.99	242.99
350	399.99	Free Shipping	247.99	272.99
400	449.99	Free Shipping	271.99	305.99
450	499.99	Free Shipping	299.99	337.99

**: As you are all aware, the fuel prices have been increasing daily. UPS has increased their fuel surcharges recently. So, we have had to revise our shipping charges to accomodate this increase.

Delivery Rates and Times

Shipping costs are determined by your total order amount and by the shipping method selected. Shipping rates start at $11.49. Your total shipping charges will be displayed on the "View Cart" page, prior to placing your order.

Estimated Shipping will be displayed in your Shopping Cart, based on standard ground shipping. Final shipping charges will be displayed during Checkout, based on shipping method selected.

Continental United States

Standard (7 - 9 business days from the day you place an order)
2nd Day (4 business days from the day you place an order)
Next Day (3 business day from the day you place an order)

Alaska/Hawaii

UPS Standard (3 - 6 business days)

After submitting your order, you will receive a confirmation email detailing your shipment. As items are shipped, we will send you emails detailing the shipments, tracking numbers and estimated date of delivery.

Using your UPS shipment tracking number, you can check the status of your package by visiting the UPS web site or by calling UPS directly at 1-800-PICK-UPS (742-5877)

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