Monthly Delivery FAQ

Say "YES!" to Savings, Convenience and Flexibility.

Get some great dog treats delivered to you every month to your home... without having to go online and re-enter shopping cart information.

Setup your Monthly Delivery now

How will this benefit you?

• Savings - Yes!! You get a 10% discount every month, on your order amount.


• Convenience - Even if you don't remember that it is time for you to re-stock your pantry, you will get a regular supply of treats. It is an automatic system with no risk and no obligation.


• Flexibility - You can change your monthly delivery item any time. You can even cancel your monthly deliveries any time. Just write to us at Contact US.
  
  If you and your canine companion are going to be away from home, just let us know! We'll put a temporary hold on your shipment and restart your monthly packages whenever you want.


• Satisfaction - Your savings and your dog's good health are important to us. That's why all our products are made with human-grade natural ingredients with no artificial flavor, color, preservatives etc.


• No Long Term Commitments – There is no long term commitment from your side. You pay every month and we deliver every month. You can easily cancel your delivery anytime – simply Contact Us.


• No Upfront Fees - There are no membership fees or upfront fees.Your card will be charged for your shipment each month automatically and your goods will be delivered to you.

Here are answers to some of the commonly asked questions about our monthly delivery.

1. What does Monthly Delivery mean?

We have marked some items for Monthly Delivery. You will need to enter quantities for the items you want as Monthly Delivery. When you order any 1 or more of these items, these will be automatically shipped to you every month.

Once your order is processed, we will send you an email with the necessary information.

2. How will the Monthly Deliveries be shipped?

Our Monthly Delivery items are delivered through UPS Ground Shipping. Regular UPS Ground Shipping rates will be applied to all orders. Read more for Shipping Rates.

3. When exactly, every month, will I get my monthly deliveries?

Let us say, you place your order on the 10th of a month. We will process and ship your order within 2 business days. You should get the first delivery within 7 – 9 business days from order date.

Again, in the next month, your order will be processed on the 10th or within 2 – 3 business days after 10th. Once processed, your items will be shipped and should reach you within 7 – 9 business days.

This cycle will be repeated every month.

4. What kinds of ingredients do your products contain?

Our dog treats are made with all-natural, human grade ingredients and are hand-cut with care. As with many commercially produced dog treats, they not only contain ingredients many of us can't even pronounce, but they also contain unhealthy preservatives, by-products, artificial flavors and colorings. If we can’t pronounce it, we don’t use it.

5. Can I change my order after 2 or 3 months?

Yes, of course. Just Contact US and let us know what would you like to change from your order. We will do the rest and send you a confirmation email.

6. May I change the frequency from monthly to bi-monthly deliveries?

Definitely. When you order for the first time, your automatic shipments are set up as a monthly delivery. However,if you wish to receive your treats every other month, instead, simply Contact US and ask us to switch your monthly order to bi-monthly.

7. I am going on vacation. May I skip a month?

Yes, you can skip a month too. However, you would have to Contact US the month before the one you wish to skip so we can adjust your delivery date.

8. I need to hold off a few months before I get another delivery, can I do that?

Yes, Contact US and tell us the date you want your deliveries to start up again.

9. I placed another order online and now I am getting two orders every month. What should I do?

Do you need to get two different orders every month? If so, we will keep sending them as usual. However, if it is OK to combine the two orders into one, please Contact US. Combining the two orders will save you money on shipping.

10. 3 months back, I have ordered on the 10th. I get a delivery around the 20th of every month? Can I pre-pone the delivery date of my order?

You sure can. Simply contact us to with your desired delivery date and we’ll make the change to your upcoming orders.

If need be, we can post-pone your delivery date too.

11. How do I cancel my monthly deliveries?

While we hate to see you leave, we understand that circumstances arise when you must cancel your deliveries. Simply Contact US before your next order ships and we will cancel the order in our system.

Setup your Monthly Delivery now